AuraNow is a scalable high performance communications solution designed to meet the evolving needs of the maritime communications market, today and every day.
The first VSAT solution of its kind, AuraNow provides unprecedented flexibility, empowering vessel managers and owners to upgrade or downgrade their service on demand and without penalty, reflecting real connectivity needs as they emerge.
Enabling all of your future communications needs, now.
Unparalleled flexibility and control
Unlimited upgrades and downgrades
No hidden fees or penalties
Connectivity and costs truly optimised
About AuraNow
Scalable Options for Optimum Bandwidth
With AuraNow you have a huge range of MIR and CIR based airtime options to choose from to suit all possible connectivity requirements onboard, from 64Kbps up to 20Mbps.
True Bandwidth On Demand
AuraNow empowers you to make unlimited changes to your vessel connectivity. Increase or decrease your bandwidth, or even suspend your service, as your needs onboard dictate.
Contract Flexibility without Penalty
With AuraNow there is no minimum contract term for Ku-band airtime, and no fees or charges for downgrading or suspending your airtime package, regardless of when and how often you make changes.
Cost Optimisation
Only pay for the bandwidth you require at the time, with no long term commitment to fixed term plans that are unsuitable for your changing needs.
Dedicated Management Portal
AuraNow is supported by our one-stop portal for communications management. This dedicated portal enables:
- Bandwidth on demand – ability to make direct package changes.
- Live vessel location tracking with Ku-band coverage overlay.
- Data usage reporting with detailed metrics.
- Live network performance statistics.
- Invoice and package change history.
High performance futureproof network and platform
Operating on the industry leading Intelsat Ku-Band network designed for mobility, the low contention and organically growing AuraNow network delivers seamless, high performance connectivity through exceptional Ku-band coverage, covering all key sailing routes
- True CIR (Committed Information Rate) guarantees service quality.
- Leading 99.5% SLA (Service Level Agreement).
- Over 35 geo-stationary satellites, including the latest High Throughput Satellites (HTS).
Back-up services
A range of back-up options including L-band airtime and 4/5G services are available to support the primary AuraNow Ku-band VSAT service to ensure performance reliability at all times.
For a high-performance back-up solution, we recommend Iridium Certus which delivers speeds up to 704Kbps and full global coverage over the cutting edge Iridium NEXT satellite constellation.
Hardware
AuraNow is compatible with a wide range of Ku-band equipment, and we can recommend solutions to purchase for best performance and coverage such as Intellian NX Ku-band VSAT systems.
Recommended Satcom Global ‘below deck’ solutions will contain an iDirect modem, and our proprietary IPSignature 4 smartbox for network management, monitoring, and support.
Integrated support
AuraNow is supported by Satcom Global’s Technical Support team and Network Operation Centre, operating 24/7/365 to proactively monitor and resolve satellite communications issues.
Hands-on assistance from our highly skilled team of VSAT network and solutions experts, means service quality remains high and any issues find resolution quickly.
Engineering services
Satcom Global operates a dedicated in- house engineering service with strategic hubs around the world to support AuraNow hardware installations and ongoing associated maintenance.
Our team of knowledgeable and experienced engineers are accredited to install and maintain a wide range of satellite communications equipment from VSAT, to L-band and safety services.
